Last updated: 2026-08-27
At GENIX, we respect our customers' privacy and are committed to protecting their personal data. This policy explains how we collect, use, and protect the information you provide when using our website. By using the website, you agree to the data collection practices described in this policy.
We collect the following information when you place an order or contact us: Personal data (name, phone number, email, address), Order data (products ordered, quantities, shipping details), and Technical data (IP address, browser type, pages visited to improve service).
We use the information we collect to process and fulfill your orders, contact you about your orders, improve our services and products, send promotional offers (with your consent), and comply with legal requirements. We commit to not using your data for any other purpose without your prior permission.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. We use secure encryption protocols to encrypt sensitive data and restrict data access to authorized employees only. We also periodically review our security policies to ensure the highest levels of protection.
We do not sell or rent your personal data to any third party. We may share some data with trusted partners within the following limits: shipping companies for order delivery, payment companies for transaction processing, legal authorities upon request. These parties are obligated to maintain the confidentiality of your data and use it only for specified purposes.
Our website uses cookies to improve user experience and save your preferences such as cart contents. You can disable cookies from your browser settings, but this may affect some website functions. The cookies we use do not contain sensitive personal information.
You have the following rights regarding your personal data: access your data and request a copy, correct any inaccurate data, request deletion of your data (subject to legal obligations to retain order records), object to processing your data, and withdraw consent for marketing use of your data at any time. To exercise these rights, contact us through the channels mentioned below.
We retain your personal data for the duration of your commercial relationship with us, and for the period required by law thereafter. After this period, we delete the data or anonymize it securely. Order records and invoices are retained according to tax and legal requirements.
Our website may contain links to external websites. We are not responsible for the privacy policies of these websites. We advise you to review the privacy policies of any website you visit.
We may update the privacy policy from time to time. We will post any changes on this page with an updated "Last updated" date at the top. We recommend reviewing this page periodically for any changes.
For any inquiries regarding the privacy policy or to request access to or modification of your data, you can contact us via: Phone: +20 1013333828 - Email: info@genix-store.com - WhatsApp: +20 1013333828.
