Last updated: 2026-08-27
Welcome to GENIX. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase. If you do not agree to any of these terms, please do not use the website.
The user agrees to use the website for legitimate purposes only, and not to use it in any way that may harm the store or other users. Copying or reusing content without prior permission is prohibited. Unauthorized attempts to access website systems or databases are also prohibited.
All prices displayed on the website are in local currency and include applicable taxes. We reserve the right to modify prices at any time without prior notice. The order is confirmed after contacting the customer and verifying product availability and information. If a product is out of stock after the order is placed, the customer will be contacted to find an alternative solution.
We currently offer two ordering methods: via the website with cash on delivery, or via WhatsApp. All payments are made in cash upon receipt of the order. We are working on adding other electronic payment methods soon.
We deliver orders to all regions within 2-5 business days from order confirmation. Shipping fees are added automatically at checkout. Delivery time may vary depending on the region and shipping conditions. The customer will be informed of any delays via phone or WhatsApp.
The customer has the right to exchange or return the product within 14 days from the date of receipt, provided the product is in its original condition with all accessories and packaging. Returns do not apply to products that have been used or damaged due to misuse. The amount is refunded within 7-14 business days via the same payment method.
All products sold on the store are genuine and carry the warranty of the authorized agent. The warranty period varies depending on the product type and brand. For any warranty issues, please contact us via phone or WhatsApp with the order number and a copy of the invoice.
The store is not liable for any indirect damages that may result from using our products. Our liability is limited to the value of the sold product only. We are also not responsible for any delivery delays due to circumstances beyond our control such as weather conditions or official holidays.
We reserve the right to amend these terms and conditions at any time without prior notice. Your continued use of the website after any amendment means you agree to the amended terms. We recommend reviewing this page periodically for any updates.
For any inquiries regarding the terms and conditions, you can contact us via: Phone: +20 1013333828 - Email: info@genix-store.com - WhatsApp: +20 1013333828.
